Shipping policy

The shipment date of your order is determined by the type and size of the artwork. While we endeavor to ship your work as quickly as possible please be patient during our busy times. A tracking number will be supplied by email within the time frames below. All artwork leaves us in perfect condition, wrapped with the utmost of care.



  • Greeting Cards and Calendars ship within 1-3 business days.
  • Acrylic Blocks ship within 5-7 business days using Australia Post
  • Unframed prints ship within 7-10 business days using Australia Post.
  • Framed prints ship within 2-3 weeks direct from our framer to you.


NZ, UK, Europe, USA, Canada:

  • Greeting Cards and Calendars ship within 1-3 business days.
  • Unframed prints ship within 7-10 business days using Australia Post.

At this time, framed prints are only available for shipping within Australia, please ensure you select a “fine art print only” item when adding prints to cart.

If you experience difficulty on checkout due to your location not being accepted, please contact us here.


For purchases outside of Australia you may be required to pay duty tax on your order. VAT is equivalent to approximately 20% of the purchase price and customs fee may also apply. 

Please ensure you are aware of the possible charges you may incur in order to release your goods. Failure to collect your parcel due to not wanting to pay these fees or the parcel being returned to us due to incorrect address information or non collection from Depot will result in a return of your original order amount less fees to cover the costs for processing including inbound and outbound freight costs. 

Customs duties & Taxes are the responsibility of the buyer. 

Orders destroyed by customs due to the refusal to pay the customs fees and will not be refunded by Wade Cramer Photography.

Return policy

Returns and exchanges are not accepted for change of mind.

All artwork is handled with the utmost of care during the printing and packaging process. In the unlikely event that artwork is damaged in transit, please photograph the packaging prior to opening, and then photograph the damaged art inside. Send images with your order number by email to and we will replace your order.

If you, or your framer, damage your print we ask that you please be honest. We will need to speak with the framer who unpacked the print and then ask that the damaged print be destroyed. While we can not replace the print you damaged for free, we will do our very best to replace it at a lower price.

Please make sure to review your orders carefully before confirming at checkout and get in touch here if you would like help before finalising your purchase.